Orders ship in 2–5 business days. After dispatch, delivery usually takes 7–14 business days. We’ll email you a tracking link as soon as it ships.
Once your order ships, we’ll send you an email with a tracking link. Don’t worry if updates don’t show right away! Tracking usually starts updating within 24–72 hours.
please contact us via our support email hello@pinkydollz.com for the fastest response!
We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.
Please contact us immediately so we can make a change to your order. Once the package has been shipped you are unable to make a change to your order.
Please contact us immediately if you want to cancel your order. Once the package has been shipped you are unable to cancel your order.
After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.